At Americas Hospitality Group (AHG), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website, digital forms, and other communication channels.
When you visit our website or contact us, we may collect the following types of information:
Personal details such as your name, email address, and phone number.
Property or service-related information you provide when inquiring about our hospitality services.
Device and usage data such as browser type, IP address, and pages visited (collected through cookies or analytics tools).
We collect this information only when voluntarily provided or automatically through secure technology.
Your information helps us deliver and improve our hospitality services. Specifically, we may use your data to:
Respond to inquiries and provide requested services
Communicate booking or service updates
Send operational messages (via email, SMS, or phone, as applicable)
Improve our website’s performance and guest experience
Comply with legal or regulatory obligations
We do not sell or rent personal data to any third party for marketing purposes.
Our website may use cookies or analytics tools to understand site usage and improve user experience. You can disable cookies through your browser settings, though this may limit some site functionality.
By providing your mobile phone number, you consent to receive SMS/text messages from Americas Hospitality Group related to property services, concierge updates, and guest communication.
Message Frequency: Message frequency may vary depending on your interaction with our properties or services.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.
Opting Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message from us. Upon opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
Help and Support: For assistance, reply “HELP” to any message or contact our support team directly.
SMS Privacy Assurance: Your phone number will be used solely in accordance with our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All
categories covered by our privacy policy exclude SMS opt-in data and consent. This information will not be shared
or disclosed to any third parties. End users may Opt out by replying “STOP” or Request help by replying “HELP”
Message frequency may vary. Message and data rates may apply.
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we make every effort to ensure your information is protected.
You have the right to:
Request access to or correction of your personal data
Withdraw consent for communications at any time
Request deletion of your personal information, where applicable
To exercise these rights, please contact us at office@americashospitalitygroup.com
Our website may include links to external sites we do not operate. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies when visiting.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any revisions will be posted on this page with the updated “Last Updated” date.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Americas Hospitality Group
5555 W Loop S Ste 600
Bellaire, Texas 77401
office@americashospitalitygroup.com
(832) 660-8874
